Page Index

Full Prospective Client Journey

Begin the complete canonical prospective-client workflow with no prepared state.

Manual journey — state is not preloaded

State

People

Route

/start/

Case Type & Location

Explicit case type and Washington-location selection.

Manual journey — state is not preloaded

State

Case and location

Route

/start/case/

Service Tier selection

Three approved service options and proposed tier intent.

Manual journey — state is not preloaded

State

Tier 1 / Tier 2 / Tier 3

Route

/start/services/

Review note: Start at Public intake in a fresh tab to carry the synthetic intake state forward.

Eligible MAX intake

Representative Washington/supported-case eligibility result.

Manual journey — state is not preloaded

State

Eligible

Route

/start/case/

Review note: Enter synthetic people data, then select Washington and a supported case type.

Ordinary-MFL handoff

Representative unsupported location or case result; no external destination is invented.

Manual journey — state is not preloaded

State

Not eligible for MAX

Route

/start/case/

Review note: Enter synthetic people data, then choose an unsupported location or matter type.

Conflict Review

Client-facing conflict status before selection or a professional-service hold after Tier 2 or Tier 3 selection.

Manual journey — state is not preloaded

State

Contextual status

Route

/start/conflict/

Review note: Pre-tier results do not stop case or service selection; selected professional-service tiers require current clearance.

Synthetic conflict and delivery adapters

Development-only conflict, invitation and verification controls.

Manual journey — state is not preloaded

State

Synthetic adapters

Route

/start/development/

Conflict cleared

Synthetic early-clearance state continuing to Step 2.

Manual journey — state is not preloaded

State

Cleared

Route

/start/case/

Review note: Prepared state uses the synthetic conflict adapter; it performs no real conflict check.

Conflict cannot proceed

Synthetic adverse status shown non-blockingly before tier selection or as a Tier 3 professional-service stop.

Manual journey — state is not preloaded

State

Cannot proceed

Route

/start/conflict/

Review note: Prepared states expose no internal conflict reason and create no client or Salesforce record.

Meet Our Legal Team

Governed Tier 3 public-profile directory and VA contact fallback after current professional conflict clearance.

Prepared review state

State

Directory presentation · scheduling not enabled

Route

/start/legal-team/

Review note: Prepared states include synthetic review-only intake and conflict-clearance state. Profiles do not authorize scheduling, assignment, representation, or service expansion.

Account Setup

Invitation-bound development account setup.

Prepared review state

State

Invitation accepted

Route

/start/account/

Review note: Prepared state includes a synthetic accepted invitation and browser-session onboarding context; no client or live-system record is created.

Phone Verification

Attempt-limited synthetic possession check.

Prepared review state

State

Challenge issued

Route

/start/verify/

Review note: Prepared state includes a synthetic issued verification challenge in this browser session. No SMS is sent.

Credential enrollment

Development IdP seam; MAX collects no password.

Prepared review state

State

Phone verified

Route

/start/credentials/

Review note: Prepared state includes a synthetic verified phone challenge and the development IdP enrollment seam; MAX collects no password.

Account Ready

Account activation stop, separate from engagement and payment.

Prepared review state

State

Account activated

Route

/start/ready/

Review note: Prepared state includes synthetic credential enrollment and an activated account, separate from engagement and payment.

Welcome

Current synthetic engagement terms and next-step gate.

Prepared review state

State

Pre-engagement

Route

/start/welcome/

Review note: Prepared state includes synthetic Tier 1 account activation and pre-engagement terms context in this browser session.

Fee Agreement

Version-pinned non-production agreement acceptance experience.

Prepared review state

State

Awaiting acceptance

Route

/start/agreement/

Review note: Prepared state includes synthetic Tier 1 engagement context and an agreement ready for acceptance. Agreement content is non-production.

Payment

Synthetic payment/retainer prerequisite without a real charge.

Prepared review state

State

Payment prerequisite

Route

/start/payment/

Review note: Prepared states include synthetic agreement acceptance with either an awaiting payment result or an activation-ready payment state. No payment or charge occurs.

Synthetic engagement authority

Development-only Tier 3 retainer authority adapter.

Manual journey — state is not preloaded

State

Retainer not established

Route

/start/engagement-development/

Tier 1 engagement

Self-service subscription path.

Manual journey — state is not preloaded

State

Representative Tier 1

Route

/start/welcome/

Review note: Select Tier 1 during intake and complete the synthetic account flow.

Tier 2 engagement

Engagement-scoped hybrid support path.

Manual journey — state is not preloaded

State

Representative Tier 2

Route

/start/welcome/

Review note: Select Tier 2 and use synthetic conflict clearance and account activation.

Tier 3 engagement

Attorney-retainer-gated represented path.

Manual journey — state is not preloaded

State

Representative Tier 3

Route

/start/welcome/

Review note: Select Tier 3, clear conflict synthetically and complete account activation.

Tier 3 retainer waiting

Truthful waiting state before attorney-established terms exist.

Manual journey — state is not preloaded

State

Terms in progress

Route

/start/welcome/

Review note: Use the full journey to reach this governed waiting state after Tier 3 selection and synthetic conflict clearance.

Payment pending

Synthetic provider pending state.

Prepared review state

State

Pending

Route

/start/payment/

Review note: Prepared state includes a synthetic provider-pending result. No payment or charge occurs.

Payment failed

Synthetic provider failure state.

Prepared review state

State

Failed

Route

/start/payment/

Review note: Prepared state includes a synthetic provider-failed result. No payment or charge occurs.

Established authenticated Today

Current static portal Today for a synthetic multi-matter persona.

Persona-scoped page

State

Established portal

Route

/

Post-engagement Today

Bounded transition after synthetic engagement activation.

Prepared review state

State

CI #1 not started

Route

/start/today/

Review note: Prepared state includes synthetic Tier 1 engagement activation and a browser-session-only Today handoff with Client Interview #1 not started.

CI #1 active

Today with Client Interview #1 as the active task.

Manual journey — state is not preloaded

State

Interview active

Route

/start/today/

Review note: Start or save Client Interview #1, then return to Today.

Tier 1 Today

Self-guided representative portal persona.

Persona-scoped page

State

Self-service

Route

/as/client-reyes-dana/

Tier 2 Today

Hybrid-support representative portal persona.

Persona-scoped page

State

Professional help available

Route

/as/client-nadel/

Tier 3 Today

Represented multi-matter representative portal persona.

Persona-scoped page

State

Represented

Route

/as/client-bennett/

Self-guided common-case Today

Self-guided common-case representative portal persona.

Persona-scoped page

State

Self-service

Route

/as/client-reyes-marisol/

Represented deposit-state Today

Represented billing and deposit-state portal persona.

Persona-scoped page

State

Represented

Route

/as/client-vaughn/

Divorce — Petitioner

Representative configuration in the single state-driven interview.

Prepared review state

State

Divorce — Petitioner

Route

/start/client-interview/

Review note: Prepared state includes synthetic Tier 1 engagement activation and an initial petitioner Client Interview #1 in browser-session-only state.

Divorce — Respondent

Representative configuration in the single state-driven interview.

Manual journey — state is not preloaded

State

Divorce — Respondent

Route

/start/client-interview/

Review note: Development review provides a prepared initial Client Interview #1 for this case in browser-session-only state; the separate manual journey still begins at intake.

Divorce With Children

Representative configuration in the single state-driven interview.

Manual journey — state is not preloaded

State

Divorce With Children

Route

/start/client-interview/

Review note: Development review provides a prepared initial Client Interview #1 for this case in browser-session-only state; the separate manual journey still begins at intake.

Modification of Child Support

Representative configuration in the single state-driven interview.

Manual journey — state is not preloaded

State

Modification of Child Support

Route

/start/client-interview/

Review note: Development review provides a prepared initial Client Interview #1 for this case in browser-session-only state; the separate manual journey still begins at intake.

Modification of Parenting Time

Representative configuration in the single state-driven interview.

Manual journey — state is not preloaded

State

Modification of Parenting Time

Route

/start/client-interview/

Review note: Development review provides a prepared initial Client Interview #1 for this case in browser-session-only state; the separate manual journey still begins at intake.

Legal Separation

Representative configuration in the single state-driven interview.

Manual journey — state is not preloaded

State

Legal Separation

Route

/start/client-interview/

Review note: Development review provides a prepared initial Client Interview #1 for this case in browser-session-only state; the separate manual journey still begins at intake.

Juvenile Paternity — Establish Parentage

Representative configuration in the single state-driven interview.

Manual journey — state is not preloaded

State

Juvenile Paternity — Establish Parentage

Route

/start/client-interview/

Review note: Development review provides a prepared initial Client Interview #1 for this case in browser-session-only state; the separate manual journey still begins at intake.

Juvenile Paternity — Existing Parentage

Representative configuration in the single state-driven interview.

Manual journey — state is not preloaded

State

Juvenile Paternity — Existing Parentage

Route

/start/client-interview/

Review note: Development review provides a prepared initial Client Interview #1 for this case in browser-session-only state; the separate manual journey still begins at intake.

Juvenile Paternity — Unsure / professional review

Representative configuration in the single state-driven interview.

Manual journey — state is not preloaded

State

Juvenile Paternity — Unsure / professional review

Route

/start/client-interview/

Review note: Development review provides a prepared initial Client Interview #1 for this case in browser-session-only state; the separate manual journey still begins at intake.

Initial Filing

Version-pinned workflow and source-control-pending packet shell for an eligible petitioner or moving party.

Manual journey — state is not preloaded

State

Petitioner Initial Filing

Route

/start/documents/

Review note: Complete the synthetic journey and submit Interview #1 as a petitioner. Opening this route alone creates no state.

Response

Independent Response workflow and packet shell after authoritative prior-service prerequisites are present.

Manual journey — state is not preloaded

State

Respondent Response

Route

/start/documents/

Review note: Submit Interview #1 as a respondent using the explicit staff-confirmed development fixture.

Response plus Financial Disclosures

Today shows separate Response and Financial Disclosures projections with distinct state and identifiers.

Manual journey — state is not preloaded

State

Response and FD siblings

Route

/start/today/

Review note: Complete the respondent path with authoritative prior-service fixture state; neither workflow advances the other.

Needs client input

Typed blocker seam distinguishes missing facts and client choices from professional decisions.

Manual journey — state is not preloaded

State

Needs client input seam

Route

/start/documents/

Review note: The normal completed-CI fixture is source-control blocked; this state is exercised without a state-mutating Page Index backdoor.

Needs professional decision

Role-owned professional queue seam without a fabricated assigned attorney.

Manual journey — state is not preloaded

State

Needs professional decision seam

Route

/start/documents/

Review note: The queue projection is covered by domain tests; opening this route does not fabricate professional activity.

Generation source-control blocked

Truthful E1 default: workflow and packet context exist, but no controlled form or artifact exists.

Manual journey — state is not preloaded

State

Source control pending

Route

/start/documents/

Review note: Complete either eligible Initial Filing or Response journey in the current tab.

Tier 1 dissolution matter

Self-guided matter surface.

Persona-scoped page

State

Active

Route

/matter/matter-reyes-dana-dissolution/

Tier 2 dissolution matter

Hybrid-support matter surface.

Persona-scoped page

State

Active

Route

/matter/matter-nadel-dissolution/

Tier 3 dissolution matter

Represented matter surface.

Persona-scoped page

State

Active

Route

/matter/matter-bennett-dissolution/

Concluded matter

Retained client access to a concluded matter.

Persona-scoped page

State

Concluded

Route

/matter/matter-nadel-name-change/

Documents workspace

Established hero, roadmap, filters and three-pane workspace.

Persona-scoped page

State

Mixed document states

Route

/matter/matter-bennett-dissolution/documents/

Selected document detail

Recorded metadata, related documents, history and viewer.

Persona-scoped page

State

Current filed sample

Route

/matter/matter-bennett-dissolution/documents/petition-for-dissolution/

Filed sample document

Representative filed record with PDF preview and download/open controls.

Persona-scoped page

State

Filed sample

Route

/matter/matter-bennett-dissolution/documents/motion-for-temporary-orders/

Not-filed sample document

Representative current matter record not represented as filed.

Persona-scoped page

State

Not filed sample

Route

/matter/matter-bennett-dissolution/documents/parenting-exchange-log/

Received sample document

Representative document received from outside the firm.

Persona-scoped page

State

Received sample

Route

/matter/matter-bennett-dissolution/documents/email-opposing-counsel-parenting/

Responsive Documents workspace

Use the same established workspace at desktop, tablet and mobile widths.

Persona-scoped page

State

Responsive review

Route

/matter/matter-bennett-dissolution/documents/

Review note: Resize the review viewport; no alternate document implementation is used.

Tier 1 Financial Disclosures

Self-service disclosure workspace with truthful no-review state.

Persona-scoped page

State

No professional review

Route

/matter/matter-reyes-dana-dissolution/financial-disclosures/

Tier 2 optional review

Empty-state disclosure workspace with review available but not requested.

Persona-scoped page

State

Optional review

Route

/matter/matter-nadel-dissolution/financial-disclosures/

Tier 2 mandatory review

No approved development persona currently exposes a mandatory Tier 2 override.

Unavailable

State

Mandatory review

Route

No live route

Review note: Add only through a separately approved engagement-scope fixture.

Tier 3 Financial Disclosures

Populated represented disclosure workspace.

Persona-scoped page

State

Mandatory review

Route

/matter/matter-bennett-dissolution/financial-disclosures/

Review pending

Current Tier 3 packet awaiting professional review.

Persona-scoped page

State

Awaiting professional review

Route

/matter/matter-bennett-dissolution/financial-disclosures/

Approved packet

No safe directly routable approved packet fixture exists in the static portal.

Unavailable

State

Approved

Route

No live route

Generated artifact

Generation is exercised through controlled services/tests, not a pre-seeded review URL.

Unavailable

State

Generated draft

Route

No live route

Readiness states

Current static fixtures show blockers; no fixture is falsely presented as signed or ready to file.

Persona-scoped page

State

Not ready for signature

Route

/matter/matter-bennett-dissolution/financial-disclosures/

Real Estate

Established populated real estate workspace.

Persona-scoped page

State

Populated · Real Estate

Route

/matter/matter-bennett-dissolution/financial-disclosures/

Review note: Open Assets and select Real Estate; the Page Index does not alter the disclosure fixture.

Vehicles

Established populated vehicles workspace.

Persona-scoped page

State

Populated · Vehicles

Route

/matter/matter-bennett-dissolution/financial-disclosures/

Review note: Open Assets and select Vehicles; the Page Index does not alter the disclosure fixture.

Bank Accounts

Established populated bank accounts workspace.

Persona-scoped page

State

Populated · Bank Accounts

Route

/matter/matter-bennett-dissolution/financial-disclosures/

Review note: Open Assets and select Bank Accounts; the Page Index does not alter the disclosure fixture.

Life Insurance

Established populated life insurance workspace.

Persona-scoped page

State

Populated · Life Insurance

Route

/matter/matter-bennett-dissolution/financial-disclosures/

Review note: Open Assets and select Life Insurance; the Page Index does not alter the disclosure fixture.

Personal Property

Established populated personal property workspace.

Persona-scoped page

State

Populated · Personal Property

Route

/matter/matter-bennett-dissolution/financial-disclosures/

Review note: Open Assets and select Personal Property; the Page Index does not alter the disclosure fixture.

Investment Accounts

Established populated investment accounts workspace.

Persona-scoped page

State

Populated · Investment Accounts

Route

/matter/matter-bennett-dissolution/financial-disclosures/

Review note: Open Assets and select Investment Accounts; the Page Index does not alter the disclosure fixture.

Retirement Accounts

Established populated retirement accounts workspace.

Persona-scoped page

State

Populated · Retirement Accounts

Route

/matter/matter-bennett-dissolution/financial-disclosures/

Review note: Open Assets and select Retirement Accounts; the Page Index does not alter the disclosure fixture.

Exhibits

Existing matter-scoped Exhibits workspace.

Persona-scoped page

State

Available

Route

/matter/matter-bennett-name-change/exhibits/

Billing

Existing represented-matter billing page.

Persona-scoped page

State

Current billing state

Route

/matter/matter-bennett-dissolution/billing/

Messages

Prototype messaging surface; delivery/ingestion is not operational here.

Direct page

State

Prototype / non-operational

Route

/messages/

Help

Existing help and communication-boundary surface.

Direct page

State

Available

Route

/help/

Sign Out

Existing signed-out utility surface.

Direct page

State

No active portal session

Route

/sign-out/

MAX Results

Released-authority result surface.

Feature-gated — released-authority build

State

Released-authority build

Route

/max-results/

Review note: Available only when RELEASED_AUTHORITY_CLIENT_SURFACE_ENABLED=true.

Filing and service

No filing or service integration is implemented.

Planned

State

Planned

Route

No live route

E-signature

The signature seam is defined; no vendor or execution flow is implemented.

Planned

State

Planned

Route

No live route

Broader parenting/support workflows

Future governed workflow increments.

Planned

State

Planned

Route

No live route